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9. September 2021
29. September 2021
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We are looking for a Spare Parts Coordinator to support our customers worldwide. You will be part of a team responsible for supporting our customers with offering and delivery of spare parts from our broad product portfolio. You will be responsible to plan, execute and follow up on spare part deliveries for our customers both locally and globally. You will do this in close co-operation with our supply chain, planning, warehouse and logistics functions, as well as our operations worldwide.
In your role as Spare Parts Coordinator you will be part of the division Global Customer Support which is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
Key accountabilities
Execute on customer requests for spare parts, as well as proactive sales initiatives
Spare parts identification, from technical documentation and drawings
Prepare quotes and order processing
Plan and follow up on deliveries of spare parts
Customer communications
Coordination and co-operation with technical departments, customer support, sales, supply chain, warehouse and logistics
Qualifications and experience
Higher technical or commercial education
Experience from technically and/or commercially oriented role
Fluency in English, written and spoken
Ability to read and understand technical documentation and drawings
Experience with customer contact
Product knowledge and knowledge of Baan (ERP System) is advantageous
Skills in Excel is meritorious
Knowledge of Incoterms is meritorious
In your daily work, we think that you
act on own initiative, make things happen and accept responsibility for the results
adhere to company rules and procedures and execute plans with commitment and determination
use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
communicate in a clear, precise and structured way
co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
Work location
Point of contact
Jonas Nyberg, Head of Spares
Andreas Peper, HR Specialist
Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defence and aerospace
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
WORLD CLASS – through people, technology and dedication