Technical Expert - Inert Gas Systems
Wärtsilä is a global leader in complete life cycle power solutions for the marine and energy markets. By emphasizing technological innovation and total efficiency, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers.
Wärtsilä Services supports its customers throughout the life cycle of their installations by optimising efficiency and enhancing their operations, thus helping to grow their business.
Wärtsilä's service network of approximately 11,000 professionals in 160 global locations is unmatched in the marine and energy delivering services to more than 12,000 customers every year. Our life cycle solutions offer measurable and guaranteed benefits in a safe, reliable and environmentally-friendly way. These include improved availability and performance, productivity gains and cost benefits, as well as maximised lifetime for marine and power plant installation.
Technical Services is a globally recognized technical knowledge function in Wärtsilä, supporting internal and external stakeholders during the lifecycle of products and solutions. The Technical Expert – Technical Services gives technical support to internal and external customers after project handover (during warranty and aftermarket period). The Expert participates in product improvement and development activities, supports field service activities and conduct technical investigations into the issues encountered in the field.
We are now looking for a Technical Expert with competency in Inert Gas Systems (IGS) to enhance our capability of performing lifecycle support tasks for Wärtsilä Gas Solutions product family. We offer you interesting tasks in a multicultural environment where you will gain deep knowledge of the Gas Solutions product family.
Services organization in Gas Solutions Business Line is taking a new shape and putting more focus to even better support the customers using Gas Solutions equipment. Now we start to strengthen the Technical Services function.
Location: Asker, Norway; Vaasa, Finland and Sharjah, United Arab Emirates.
To solve technical issues in the field related to the Gas Solutions systems, products and their components
To proactively provide recommendations to customers based on data/information received in the field.
To provide technical training to the customers as well as Wärtsilä colleagues in Gas Solutions, Service Units and other departments.
To provide technical content as well as to coordinate technical bulletin creation within own responsibility area
To support R&D and product development processes field feedback/experience back to the Product Development process
To perform Root Cause Analysis for severe issues experienced in the field in order to trigger corrective actions and needed product improvements
As an ideal candidate you have higher degree in engineering (e.g. Bachelor or Master degree) in Process- , Automation- , Mechanical Engineering or an equivalent education. Previous experience from maritime (Ship/FPSO), Oil & Gas and/or process industry engineering is/are needed.
Following competence is seen as a benefit/advantage:
Inert Gas Systems
Nitrogen and Flue Gas Systems
Field Service experience
We expect you to be proactive and willing to learn and adapt to new technologies. Our official working language is English, you should have good command of English, both oral and written. Willingness to travel, i.e. installation and follow-up of equipment for field testing or on-site troubleshooting (estimated 40-80 days per year).
In case you have questions or would like to know more about the role please contact:
Mayukh Bandopadhyay, Manager Technical Service
Mobile: +47 45165752 (CET)
Last application date: 11.10.2020
Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2018, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki.