Description
Service > Global Service Commercial > Covento
For far too long, the ordering and procurement process within the renewable energy space has been cumbersome, fragmented, and lacks transparency. At Covento, we aim to change that. Our goal: a place where all buyers in the renewable space (field engineers, procurement professionals, market managers, O&M professionals, etc), can find everything from consumables to highly technical parts and services across multiple sellers. We will do this through advanced search capabilities, a streamlined payment experience, easy reconciliations, and centralized delivery notifications. We know this will be hard. But we believe if we can turn the fragmented and cumbersome into simple and transparent, driving efficiencies for our customers to operate and maintain renewable energy assets, that will propel better economics and more investment. And maybe, just maybe, Covento can contribute to to move the needle in solving our climate crisis. We also believe that in solving these problems, it is a multi-billion dollar opportunity. We know that many don’t believe you can do good for the world and make money- but at Covento we think otherwise and plan to prove it. So, if you have ever wondered how your skillsets can be a part of the climate solution- Covento needs you. We need people that are willing to roll up their sleeves, creative problem solve, and bring the efficiencies and simplicities of technology to a space that is long overdue for it.Responsibilities
As Sales Operations Manager, your primary areas of responsibility are to:
Own, supervise and operate Salesforce CRM for Covento including account and contact data, sales automation processes and account management and overall governance
Be the custodian of effective lead, opportunity and account management and guide utilization by the Sales and Marketing teams
Supervise Salesforce.com CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical questions and business support issues
Hands on configuration of all new and existing Salesforce.com features including user management, roles/profiles, permission sets, custom objects, new page layouts, etc.
Understanding customer, internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM
Support analysis of sales data from the CRM to evolve and improve sales strategy in coordination with marketing (Automation and SOW) and sales
Represent and consolidate the Voice of Customer on CRM by working cross-functionally with marketing, sales, customer service, product management and other key internal stakeholdersQualifications
To qualify for the position, we expect you to have at least 3 years of experience from a similar position and relevant education covering business commercial disciplines. Further, we expect you to have the following qualifications:
Certified Salesforce.com Salesforce Administrator with 2+ years Salesforce.com admin experience
Experience with account management and master data management, as well as Lightning and Classic reports and dashboards creation
Experience with process automation and lead management
Understanding of the capabilities and constraints of the Salesforce.com CRM application coupled with good understanding of standard business processes (Sales, Marketing, Operations, etc.)
Experience in effectively growing customer relationships within an account while expanding their understanding of the customer’s business
Professional Excel skills, SQL or other data tools experience
Significant professional English skills, both verbally and in writing
Competencies
On a personal level, we envision that you possess the following competencies:
Innovative problem-solver with an ability to get things done
Focused and aspirational mindset fitting a progressive workplace with good business insights and understanding
Qualified cross-cultural competencies and experienced in multi-stakeholder management as well as handling agencies and contractors
Ability to coordinate multiple workstreams at once and follow-up with stakeholders to meet deadlines
Experience working closely with a commercial team, product managers, customer development managers, data scientist and IT
Ability to navigate in creative and complex environments while working with a good sense of urgency
What we offer
We offer an exciting and complex position with great opportunities for professional and personal development in an inspiring environment at a global wind turbine producer. We value collaboration, simplicity, and accountability together with enthusiasm and the right balance between creativity and quality in all solutions.Additional information
The position is located in Copenhagen S, Denmark.
You can expect around 15-20 days of annual travel activity.
If you need further information about the position please contact Senior Director, Laurence Paquette on +45 4098 3102.
All enquiries are treated confidentially.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before January 21st, 2022.About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.