Job Description Summary
As a Field Service Engineer, you'll perform preventative maintenance, installations, troubleshooting, and repairs, on our life-changing medical equipment. It's a role that will see you going out on the road to visit our customers on site. Resolving issues and providing exceptional service, you'll ensure we achieve optimal customer satisfaction. It's vital work. Your expertise will be invaluable when it comes to making sure patients have access to the best possible care.
Technical: Maintains all models specific to a modality in the assigned area. Total system level trouble-shooting on complex multi-symptom problems.
Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
Productivity: Responsible for Warranty and Product Maintenance contract cost control.
Administration: Responsibly completes all administration tasks on time. Ensures timely completion of Field Modification Instructions and PM inspections documentation for assigned accounts.
Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Bachelor degree in Electrical or Biomedical engineering
Technical understanding and the ability to apply the theory in the real world
Ability and willingness to travel
Driver’s license Class B
Fluent oral and written in Norwegian and English language.
Structured and responsible
Independent team player with excellent interpersonal skills
Demonstrated understanding that customers determine our success
Willingness to learn and adapt to changing environments
Empower and inspire others
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Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Relocation Assistance Provided: No