Content Centre Technology Manager
Location: Luton, UK / Cambridge, UK / Macclesfield, UK / Chennai, India / Wilmington, US / Gaithersburg, US / Warsaw, Poland / Gaithersburg, Sweden
Competitive salary & benefits package
Do you have expertise in and a passion for the management and delivery of global content? Would you like to apply your expertise, guiding our technology and digital journey, to impact the efficient sharing of innovative global content in a company that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you!
At AstraZeneca we’re dedicated to being a Great Place to Work where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. We have a broad culture that champions diversity and collaboration and are committed to lifelong learning, growth and development.
Content Centre is a flagship service offered by the Global Content team in Global Commercial Operations. Global Commercial Operations is a member of the Global Business Services family and strategically partners with AstraZeneca’s global brand teams and marketing companies to create capacity, enhance capability, and drive results using repeatable shared services.
Content Centre itself is a showcase of select global, regional and some local commercial material for reuse in local markets. The materials are carefully curated and hosted in Veeva Vault PromoMats to make localization as fast and efficient as possible.
The Content Centre Technology Manager is a key member of the Content Centre Operations Team, reporting to the Global Content Operations Director in Global Content and having responsibility for driving customer focus and excellence in the technologies and offshore support service that underpin our Content Centre offering.
As our move to omnichannel (an enterprise-wide strategic priority) gathers pace and as we start to explore the power of modular content, this is an exciting time to join the team and bring your expertise and creativity to help drive forward the evolution of Content Centre, shaping and scaling our service to meet business requirements.
Upholds the high standards of service expected of our technology offerings and offshore support.
Stays on top of technology and innovation in healthcare and brings innovative solutions to our business challenges and requirements.
Ensures our technology design and offering constantly evolves to meet our stakeholder needs.
Provides guidance on the best fit technical solution for our stakeholder and for Global Content and, working closely with our partners in IT, implements agreed solutions.
Sets and maintains the taxonomy for our systems.
Trains and supports our offshore support teams.
Provides technical input to training and communications for our broader stakeholder groups.
Extensive experience of working with Veeva Vault PromoMats and Portals
Experience of working with Adobe Experience Manager
Experience of omnichannel campaigns and modular content
Expertise in taxonomy, rights and standards
A passion for automation
A high level of attention to detail
A passion for innovation and continuous improvement
The ability to build and deliver high quality system related training materials
And the following soft skills:
Highly collaborative with excellent networking, relationship building and communication skills
Has strength of character. Is willing to challenge the status quo and able to do so in a constructive way.
Decisive. Able to quickly assess options and recommend the best solution
Customer focused. Able to front a customer discussion, understand their needs and translate them into a suitable technical solution that is aligned with our content strategy.
Experienced in working with off shore teams
Has a passion for knowledge sharing, knowledge transfer and
developing other team members
Preferred background / desirable experience:
Experience of DAM in the Pharma industry and a good knowledge of the industry environment
Has an established group of industry peers
A good understanding of the AstraZeneca IT network and key contacts
Experience of ServiceNow
Experience of working with third party providers
Experience of working with creative agencies and their ways of working
At AstraZeneca we’re dedicated to being a Great Place to Work where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. We have a broad culture that champions diversity and collaboration and are committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.
So, what’s next?
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.
Where can I find out more?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/
Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
Advert open date: 12/04/2021
Advert closing date: 03/04/2021