EVP NCE > SBU NCE Service > Customer Engineering
Vestas NCE is a sales business unit covering countries in Northern and Central Europe. We are responsible for the sales function, project, installation, and service of wind farms throughout these regions. We aim to be the No. 1 performing business unit within Vestas, and we aim to make Vestas NCE the best place to work.
The Service department is responsible for service, service sales, and maintenance of the wind turbines within UK, IE and the Nordic countries. In this position, you will be a part of the North & West Service organization and assist the Customer Service Management team by providing internal and external reports. You will support and communicate solutions to our customers by phone, email and reports directly to customers, ensuring execution of contracts handling the customer relationship.Responsibilities
Supporting CSM organization in claims and insurance cases
Coordinating CSM related actions in cases of incidents
Participating in internal and external meetings related to incidents and claims
Document and communicate actions, status and decisions on incidents and claims
Dealing with serial claim managementQualifications
A good understanding of Vestas organization, service, and processes is a merit
Experience from working with claims or insurances is a big plus
Experience from working with customer relations
Legal and contractual understanding
High-level skills in MS Office
Great verbal and written communication skills in English and DanishCompetencies
Service-minded with a natural motivation towards development and support
Detail-oriented, organized, and structured with a high focus on quality
Motivated and working effectively, with good communication skills
Ability to cope with the high workload in a growing innovative environmentWhat we offer
We offer a job with meaning where you will get the opportunity to support us solve one of the most important global issues of our time - ensuring a more sustainable future. We have a varied mix of experience and skills, working together to make Vestas' vision a reality. Join Vestas and you will find yourself working in a spirit of worldwide collaboration while enjoying the knowledge that you are making a positive difference. We offer an exciting job with great opportunities for professional and personal development in an inspiring environment where we place great value on the initiative, responsibility, and the right balance between creativity and quality in all solutions.Additional information
This position is located at our offices in Videbaek, Denmark. Applications are handled on an ongoing basis so please apply as soon as possible or the 11th of April 2022 the latest. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.