Description
To make everyone look and feel good, we at H&M Group wants to offer the best products to our customers, where and whenever they want them. That is a challenging task given the need of gaining efficiency and speed in our process from Buying Offices/Assortment to Production and our suppliers and at the same time make sure to create the best products with the customer in focus. To be successful in the future we need to find smart processes and tools to support these areas better and smarter.
In our new product organisation Business Tech, we will continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.
About the role
As a Product Owner, you will take responsibility for a digital product with ultimate accountability for the business and customer value delivered by your product. To do this, you will lead a cross-functional, globally distributed, multi-competent product team in close collaboration with key stakeholders, always keeping customers at the heart of our focus. You will define the strategic vision for your team and create the product roadmap based on a deep understanding of the market / industry, insights & data on your customers, and input from stakeholders across the company.
Working closely with the Product Area Manager and other Product Owners to ensure overall alignment, you will set objectives & key results (OKRs) that your product will drive toward. You will also identify, build, and manage strategic partnerships across products, working to manage dependencies. With support from Engineers and other team members, you will also be responsible for creating great tech solutions for your product and you are also taking the operational responsibility for these. Furthermore, you will:
Take end-to-end ownership of the product (full lifecycle from ideation to optimization) with ultimate accountability for business and customer value delivered
Set ambitious and clear product mission and OKRs and translate these into a prioritized roadmap and team backlog that drive agreed KPIs.
Provide great tech solutions for your products and ensure tech is an accelerator
Lead a cross-functional team of engineers and business expert to execute and deliver value
Maintain an in-depth understanding of market / industry landscape and customer needs through close collaboration with key stakeholders and users to adjust strategy and priorities dynamically
Establish and manage relationships with key stakeholders to ensure optimal collaboration across relevant business functions in the broader company
Establish and manage relationships with key external vendors to ensure optimal collaboration and long- term strategic partnerships.
Clearly communicating the product mission, OKRs, and backlogs across the organization
Translate customer needs into user stories and acceptance criteria for their product
Define MVPs, manage product backlog priorities, and strategically de-scope to achieve rapid feedback cycles
Utilize A/B tests for rapid iteration on potential product improvements
Identify and monitor KPIs, using them as a cornerstone for team focus and priorities, adjusting course and taking actions when needed
Align with other Product Owners to ensure interfaces to other products and common KPIs are maintained
Monitor and manage financial impact of decisions and priorities of the product team
We are looking for you who
The Product Owner has great leadership skills, believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Focus is on value creation, growth, and serving customers with full ownership and accountability to deliver exceptional customer and business results. You have an agile mindset and willing to find new ways to deliver on your goals in case you get stuck. You are truly a “do-er”, willing to get hands-on solving any problems needed to help the product move forward. Furthermore, we believe you:
Have 5+ years of Product Owner / Product Manager experience
Have experience from; product roadmap development & management, product mission & OKR creation
Have a commercial understanding (budgeting, P&L)
Have qualitative and quantitative analysis skills and experience from market, trend, & customer/end user analysis
Have knowledge and experience Agile methods incl DevOps & Design Thinking, working with and driving tech solutions both from a development and operations perspective.
Have experience within retail industry (product Lifecycle Management) is a bonus
Have experience in leading a cross functional, multi-competence teams including engineers, data scientists and offshore team members.
Have great leadership skills, strong in communication, managing a collaborative network and experienced in stakeholder management as well as managing strategic partnerships with tech vendors. You build trust and relationships at all levels.
You are strategic, analytical and fast in understanding and execution
Have extensive experience working with design, development, research and analytics
Agile methods incl DevOps & Design Thinking
Cloud experience (Azure)
Scrum or Product Owner certification
What we can offer
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. Here you can be yourself and develop. You’ll be part of an important transformation journey at H&M Group with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin or background.
Practical Info
This is a fulltime position with placement in Stockholm or Hong Kong – depending on your location. Please apply with your CV and Personal letter as soon as possible, but no later than 13th of October. Planned start is as soon as possible during fall 2020.
We are looking forward to your application!
We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviours are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands. There are endless opportunities to grow, regardless of whether you are interested in developing functional depth or business acumen. Just let your skills, ambition and imagination drive you.