Description
Techconsult AS is a Norwegian company providing consulting and advisory services to clients in the engineering and construction disciplines and project management services. The company has offices in Bergen, Oslo, Stavanger and Molde in Norway and a branch office in Teesside, UK. Techconsult AS operates nationally and internationally in markets within the Offshore, Energy, Construction, Shipbuilding and land-based industry.
Techconsult is the link between jobs and professionals. For one of our customer we are now looking for a Customer Support Specialist.
Job responsibilities:
Being a Customer Service Specialist at our clients Regional Distribution Center, you will be a vital member of the Customer Operation team of EL Sales and Marketing Business Line.
Your background;
Good knowledge of SAP.
Experience in order handling or Customer Services.
Proficiency in Microsoft Office application.
Ability to handle many tasks at the same time and great self-management skills.
Being an open-minded person who always strives to understand customer requirements and tries to find the best possible solution.
Good communication skills and intercultural understanding.
Fluency in English and Swedish, written and spoken alike, is a must as you will be working as part of a global organization. Another Nordic language is an advantage.
Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales Service and/or Spare Parts teams.
Job Specifications:
The application deadline for this position is ASAP, but we will also consider candidates for similar or other relevant positions consecutively.
Workplace: Nyköping, Sweden
Start: Asap
Duration: 28.02.21
As an employee at Techconsult, we can offer you the following:
Competitive salary
Professional development and flexibility by working in projects with the major companies within oil, gas and land based industry
A close follow-up of each employee
Insurance benefits
Social activities
Physical development and training support
Techconsult emphasis being close to our employees and we focus on being a professional, safe and pleasant employer, where you will clearly notice that the focus is on you. If any questions concerning this position, please contact me, Marianne Koppang, by email: marianne.koppang@techconsult.no
Location Nyköping
Sector Privat
Deadline Urgently
Accession n/a
Web form http://techconsult.no/stillinger/sok-pa-stillinger?jobcode=21076
Contact
Name Marianne Koppang
Email marianne.koppang@techconsult.no
Phone +47 900 92 601