Description
We invite you to join us in Kongsberg Maritime as an After-Market Support Engineer. You will work with service projects in an international environment in close collaboration with colleagues across departments. During the operational lifetime of more than 30.000 installations on vessels, we ensure cost-efficient delivery of services, upgrades, and spare parts in order to secure availability and predictability to our customers.
In this role you need to be structured, thorough and collaborative. You can expect some routine work, but also to work with other tasks based on your interest. The team you will join is known for its good environment, informal culture and including behavior. With us, you will have the opportunity to act as a reliable partner for our customers to achieve their goals, using your competence to provide solutions and services.
We are proud to be part of the commitment to achieve the Sustainable Development Goals together with other nations, read more here.
Key accountabilities
Sales of systems, software configurations, onboard services, and spare parts
Handle customer inquiries; managing orders, invoices and rotational duty phone
Contribute to the economical result in aftermarket projects and sales orders
Responsible for your own customer portfolio, and administration of Service Level Agreements
Extensive customer contact and close cooperation with our Global Customer support teams worldwide
Qualifications and experience
Bachelor’s degree in engineering, economics, or other relevant fields
Experience with customer contact and sales
Verbal and written communication skills in English
Knowledge in ERP and CRM systems is considered an advantage
Valid work permit in Norway
You are able to
Act on own initiative, make things happen and accepts responsibility for the results
Build a useful network of contacts and relationships and utilizes it to achieve set goals
Adhere to company rules and procedures and execute plans with commitment and determination
Use a methodical and systematic approach, plan ahead, define clear priorities and allocates resources effectively
Communicate in a clear, precise and structured way
Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
What we can offer you
You will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We have flexible work hours and holiday arrangements in addition to a good pension and insurance scheme. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work location
Kongsberg
Point of contact
Espen Hopp-Andreassen, Group Manager AMS, tlf: +47 958 85 105
Tor Ivar Gulli, Operations Manager AMS, tlf: +47 936 33 325
You will be part of our Global Customer Support division which is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world.
Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defence and aerospace.
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance in extreme conditions through our excellent products and services that are developed for bringing the greatest benefits to our customers.
WORLD CLASS – through people, technology and dedication